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NOT F-AIR: A woman has blasted a popular airline
Travelling with young children can be a stressful experience.
So when one mum was “yelled at” for carrying her breastfeeding equipment on board, she wasnt very pleased about it.
Kelsey Myers, from the US, hit-out at American Airlines for leaving her feeling “humiliated”.
Since she shared her story online, many have criticised the airlines “awful” behaviour.
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Kelsey revealed all about her negative experience on Facebook, posting it on American Airlines official page.
She wrote: "At the gate, I was stopped by Daniel (who told me I had too many items).
“I explained to him my breast pump is a medical device and the small cooler was breast milk.
“He still told me I need to check my bag. I continued to tell him I read their policy online and knew what I had was all allowed to be carried on.”
Facebook/Kelsey Myers
NOT THE BREAST DECISION: Kelsey accused this employee of not sticking to company policy
The mum alleges that a second member of staff was even more unhelpful.
She added: "I waited until his supervisor Juliette arrived.
"She did not even ask me the situation, but instead immediately told me I need to check a bag. I again told her it was a medical device and I needed to carry it on.
"She started yelling at me to check the bag. In a condescending tone, she screamed in front of about 50 people waiting to board the flight 'how many boobs do you have.'
"I have never felt more harassed, disrespected and humiliated in my life.”
Following the altercation, Kelsey agreed to have her bad checked in.
She later spoke out against the employees, insisting that she had made sure to check the company policy before flying.
The upset parent told Fox News: "I made sure everything I was taking was OK.
"Do I want to be carrying around 60 ounces of breast milk and ice and a pump? No, I'm doing it for my baby.
“I was already stressed to be away from my baby, stressed about the pump, and to have to deal with people who are so are disrespectful and a woman on top of it, it's kind of mind-blowing."
After Kelseys story went viral, many were horrified by how the airline acted.
One Facebook user said: “So awful. So sorry this happened to you.”
Another agreed: “How awful! I used to fly AA but had to switch because they do not seem to have family-friendly policies.
A third added: “Never flying American Airlines again.”
Following the complaint, the airline allegedly offered Kelsey a £55 voucher.
They have also reached out on her to on social media in attempt to resolve the situation.
Daily Star Online has contacted American Airlines for comment and is currently awaiting a response.
Following the altercation, Kelsey agreed to have her bag checked in.
She later spoke out against the employees, insisting that she had made sure to check the company policy before flying.
The upset parent told Fox News: "I made sure everything I was taking was OK.
"Do I want to be carrying around 60 ounces of breast milk and ice and a pump? No, I'm doing it for my baby.
“I was already stressed to be away from my baby, stressed about the pump, and to have to deal with people who are so are disrespectful and a woman on top of it, it's kind of mind-blowing."
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After Kelseys story went viral, many were horrified by the airline's reaction.
One Facebook user said: “So awful. So sorry this happened to you.”
Another agreed: “How awful! I used to fly AA but had to switch because they do not seem to have family-friendly policies.
A third added: “Never flying American Airlines again.”
Following the complaint, the airline allegedly offered Kelsey a £55 voucher.
They have also reached out on her to on social media in attempt to resolve the situation.
Daily Star Online has contacted American Airlines for comment and is currently awaiting a response.
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